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Shipping policy

Delivery Policy

Advance Orders, Cut-Off Time & Order Confirmation

Customers may placeย advance orders up toย three (3) daysย before their preferred delivery date.

For regular orders:

  • Monday to Friday:ย Orders placedย on orย before 11:00 AMย are eligible forย same-day delivery.

  • Saturday:ย Orders placedย on orย before 10:00 AMย are eligible forย same-day delivery.

  • Orders placed after the daily cut-off will be scheduled for theย next business day.

Please select your preferred delivery date during checkout. Once your order has been successfully placed, you will receive anย order confirmation email. Our Customer Care Team may contact you via phone, email, or chat if additional information is required or if there are any concerns regarding your order.

Delivery Coverage & Fees

We currently deliver toย selected areas within Metro Manila and Cebu.

Delivery fees are calculated automatically during checkout based on the delivery location and will be displayed before payment is completed.

Please note that delivery availability and rates may vary depending on your location.

Delivery Time & Possible Delays

While we strive to deliver your orders within the scheduled timeframe, delivery times may occasionally be affected by factors beyond our control, including:

  • Heavy traffic

  • Inclement weather

  • Holidays

  • High order volumes

  • Courier availability

We appreciate your patience and understanding should any unforeseen delays occur.

Payment Methods

ย 

We accept the following payment methods:

  • Credit Cards

  • Debit Cards

  • GCash

  • PayPal

Cash on Delivery (COD) is not available.

Delivery Coverage & Fees

We currently deliver toย selected areas within Metro Manila and Cebu.

Please note thatย Steaks & Stuff does not have its own delivery riders. All deliveries are booked throughย Lalamove, and delivery fees are calculated based on the delivery location. The applicable delivery fee will be displayed during checkout before payment is completed.

As deliveries are handled by a third-party courier, estimated delivery times may vary depending on rider availability, traffic conditions, weather, and other unforeseen circumstances. While we will do our best to coordinate and monitor your delivery, delays beyond our control may occasionally occur.

We appreciate your patience and understanding should any unforeseen delays arise.